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Troubleshooting Chromebooks
Remember to plug your Chromebook in to charge after use.
DO NOT attempt to open or repair any school technology, simply submit a Help Desk Ticket to:   
  • If the Chromebook is stuck, frozen or glitchy hold down the power button for at least 5 seconds and then turn it on again. 
  • If you cannot log on or access the internet, check that your are connected to a wifi  network in the bottom right corner. If it looks like a weak connection, move closer to your wifi router. 
  • Here is how to update your Chromebook. This can fix many issues.
  • If you are having audio or microphone troubles here is how to adjust those settings
  • How to add a photo using a chromebook camera



Chromebook Keyboard Shortcuts

Ctrl+N Open a new window                                                                     
Ctrl+Shift+N Open a new window in incognito mode                                  
Ctrl+T Open a new tab                                                                            
Ctrl+O Open a file in the browser                                                             
Ctrl+Shift+Q (twice) Sign out of your Google Account on Chrome OS          


How to split your screen on chromebooks

Ctrl+W Close the current tab

Ctrl+Shift+L Locks your screen

Ctrl+P Print your current page

Ctrl+S Save your current page

Ctrl+R Reload your current page